While it’s easier than ever to get customer service information, it’s increasingly hard to speak with a live person when calling many of the companies who provide the communications, transportation and other services that have enabled our connected fast-paced lives.  If you have an aversion to those cheerful recorded and automated voices that invite you to "press nine for more options," check out list of phone-tree busting instructions at gethuman.com.  The site lists hundreds of US companies, and the keystrokes necessary to get directly to a live human being.  It’s no guarantee that the 20-year-old Indian call center worker you’re connected to will be able to provide satisfaction, but at least you’ll get heard.  Check out this article on Rotten.com if you’re curious about what life is like on the other side of the phone in Mumbai.